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How to See Ticket History
How to See Ticket History
Anali avatar
Written by Anali
Updated over a week ago

1. Once you are within your ticket, select the History section from the top menu. You will see all changes made to the ticket since it was created. The list will show the change made, the=e time it was made and the user who made it.

2. You will also be able to add and see internal notes. They will show, day and time, the user putting in the note, and the note.

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