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Call Flows: Send Calls to Voicemail
Call Flows: Send Calls to Voicemail

Learn how to have any incoming calls be automatically sent to voicemail instead of ringing. (Remember you can combine different steps).

Written by Uleadz Client Care
Updated over a week ago

With Uleadz, you can have any of your incoming calls go directly into a voicemail. This can be combined with a greeting or an interactive menu. (See our Help Center for more information on call flows).

Follow the steps bellow to activate your calls being forwarded directly to voicemail.

1. Go to your Settings and select "Joby" and then "Joby Call Flow".

2. Select the option for "New Call Flow". You will see all the different options you can customize you incoming calls. Select the "Voicemail" option and drag it to the whiteboard.

3. Once the "Voicemail" option is on the whiteboard, a new window will pop up asking you to type in the message you want your customer to hear before they are asked to leave a message. This can be done through a text-to-speech or you can upload your own audio file to play before your client has to leave a voicemail.

When you're ready click on "Save".

4. Remember you can always combine different Steps (options) within the same call flow. Look in our Help Centre lo learn more.

5. Lastly, go to your "Settings", then "Phone Numbers" and assign the new Call Flow you created to the phone number you desire (Remember to click on "Save" to save changes). This way, whenever someone calls into that phone number, they will be able to listen to your new greeting.

Please don't hesitate to contact Support if you need further assistance.

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